Use of your personal data by Silver River
Software is governed and protected by the UK Data Protection Act 1988.
Under this act we are only allowed to keep
specific data on you and can only use this data for specific purposes. We must
provide you with information on what data we hold, how it is used and who it is
shared with. Under this act you have the right to see the information we hold
on you. The Data Protection Act permits us to make an administration charge for
handling your query.
The following types of customer data are held
by Silver River Software.
Your name and address.
Your email address.
Which of our products you have
registered and/or downloaded.
Details of any support queries or other
contacts you have made with us.
Emails sent to you or received from
Payment details - In case of
transaction queries and for accounts / tax purposes.
We use 2 companies to process your
payments on our behalf.
We use one company to keep a backup of your
data as part of our disaster recovery plan.
To understand our web site traffic we use Google Analytics and Google Site-Stats
These companies assure us that your data is
kept confidential and not used for any other purposes than those mentioned
If you would like a copy of the information
we hold on you please click on the DP Request link on the side menu.